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File complaint about inaccurate prices, scales, and gas pumps

Overcharged at checkout? Suspect a problem with a gas pump? Scale not weighing correctly? We’ll investigate!

Complaint forms

If you suspect you were overcharged, submit a complaint using one of the forms below.

A sales clerk holds up a scanner about to scan a price on a product


Incorrectly charged at checkout: Fill out a store scanner complaint form or call 1-866-SCANNER (722-6637)

A person pumps gas in their automobile.

Gas pump

Suspect a problem with a service station or fuel pump? Fill out service station complaint form.

A persons weighs a bag of apple on a digital scale.


Commercial devices such as scales and meters are required to be accurate. If you suspect an issue with a device, fill out the scale/device form.

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